Casual Labour - Visitor Experience Agent (Attractions)
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Job no: 496468
Work type: Casual
Location: Marina Bay Sands
Categories: Museum
Job Responsibilities
- Provide excellent Visitor Experience and ensuring the smooth running of the daily operations at MBS Attractions (Museum, SkyPark, Sampan Rides and Digital Light Canvas).
- Engage visitors in a positive and professional manner while proactively promoting the various Attractions.
- Proactively working in (but not exclusive to) the main admissions and all public areas of the various Attractions as deployed.
- Assist visitors with enquiries and where applicable directing them to the appropriate source of information.
- Adhere to all Standard Operating Procedures (SOP) and Service Quality Review Standards (SQR) of the Attractions.
- To be equipped with good product knowledge of all offerings available to visitors.
- When deployed at the museum, ensure that artifacts are safeguarded.
- To maintain a high standard of cleanliness at all workstations, whilst complying with all health and safety standards.
- Project a professional presence, both verbally and in appearance, at all times.
- Perform shift duties responsibly and is accountable to the Supervisor/Assistant Manager/Manager for the smooth running of the day-to-day shift operations and any other duties assigned.
Job Requirements
- Entry level (min GCE O' level) and proficient in English (as a spoken language).
- Keen to work in the Attractions industry, with a passion for learning and people engagement.
- Prior working experience in the attractions or hospitality industry is preferred although training will be provided as necessary.
- Some experience in presenting information to individuals or groups in a public/educational context will also be advantageous.
- A vivacious personality who enjoys working with people of all ages.
- A team player who is motivated with high energy, and able to appreciate a dynamic, fast-paced environment.
- Able to apply good judgment and discretion whilst maintaining a calm demeanor in high volume or stressful situations.
- Able to stand for long hours.
- Able to work on shifts including on weekends and public holidays.
- Must be able to commit fully for 3 to 4 days in a week for the duration of at least 3 months minimum.
- Well-groomed with a professional disposition.
- All other duties as directed.
Advertised: Singapore Standard Time
Applications close:
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